Job Overview: Join our team as a ServiceNow Analyst and play a key role in supporting the East Lansing's IT services. You will be responsible for configuring and customizing the ServiceNow platform to meet the needs of various departments.

Job Details: As a ServiceNow Analyst, you will work closely with stakeholders to gather requirements, design solutions, and implement enhancements to improve workflow efficiency.

Responsibilities:

• Configure and maintain ServiceNow modules
• Create and update workflows
• Provide technical support and troubleshooting
• Collaborate with cross-functional teams
• Document processes and procedures

Requirements:

• Experience with ServiceNow platform
• Strong analytical and problem-solving skills
• Excellent communication and teamwork abilities
• Knowledge of ITIL framework

Benefits:

• Competitive salary
• Health and wellness programs
• Professional development opportunities

Other Details: This position requires a Bachelor's degree in Computer Science or related field. The East Lansing is committed to fostering a diverse and inclusive workplace.

We invite qualified individuals to apply for this exciting opportunity to contribute to the digital transformation of our services in the Michigan.