Job Overview:

As a customer service representative in the transportation industry in Costa Mesa, California, you will be responsible for handling customer needs, processing freight documentation, and performing various administrative tasks. You'll play a vital role in ensuring the smooth operation of our service center.

Job Details:

This position involves performing administrative and clerical functions, such as maintaining files, answering phones, data entry, and assisting customers with inquiries. You will also be responsible for verifying documentation, updating systems, and coordinating freight shipments.

Responsibilities:

• Maintain files, answer phones, and assist with data entry
• Verify and complete required documentation and reports
• Assist customers with inquiries, provide accurate information, and resolve issues
• Enter freight shipment information accurately into the computer system
• Administer freight pick-up process and make delivery appointments

Requirements:

• High school diploma or GED
• Two years of general office experience preferred
• One year of customer service experience preferred
• Strong phone and interpersonal skills
• Ability to comprehend various service products and customer needs
• Strong written and verbal communication skills

Benefits:

• Competitive hourly pay
• Opportunities for advancement within the company
• Comprehensive training programs

Other Details:

This position may require working in a fast-paced office/dock environment in Costa Mesa, California. Hours may vary based on operational needs. Preferred shift time is 0900 - 1500.

We encourage candidates with the necessary qualifications and a passion for customer service to apply and join our team in Costa Mesa, California!