Job Overview: Join our team as a Sr Service Support Representative in Long Beach, California. In this role, you will provide exceptional customer service and technical support to our clients.

Job Details: As a Sr Service Support Representative, you will be responsible for assisting customers with product inquiries, troubleshooting technical issues, and ensuring customer satisfaction.

• Respond to customer inquiries via phone and email.
• Diagnose and resolve technical issues.
• Provide product information and guidance.
• Escalate complex problems to the appropriate team.
• Document customer interactions and solutions.

• Excellent communication skills.
• Technical troubleshooting abilities.
• Customer service experience.
• Attention to detail.

• Competitive salary.
• Health insurance options.
• Professional development opportunities.

Other Details: This position requires flexibility in work hours and occasional weekend availability. Join our team in Long Beach, California, and make a difference in customer support!

We welcome individuals who are passionate about providing excellent service to apply for this rewarding opportunity. Take the next step in your career with us!