Job Overview:

As a customer service representative in the freight industry, you will be responsible for handling customer needs, processing documentation, and providing administrative support. Join our team to contribute to the service center's daily operations.

Job Details:

Key aspects of this role include administrative tasks, customer service, documentation processing, and coordination with various departments to meet customer requirements efficiently and effectively.

Responsibilities:

• Maintain files, copy, and perform data entry tasks
• Accurately update systems, provide customer assistance, and generate freight bills
• Assist in freight pick-up process and make delivery appointments
• Communicate with different departments to resolve issues and meet customer needs
• Handle cash, checks, and prepare deposits as required

Requirements:

• High school diploma or GED
• Customer service and office experience preferred
• Strong interpersonal and communication skills
• Basic math and computer skills
• Ability to work in a fast-paced environment and as part of a team

Benefits:

• Competitive hourly rate
• Opportunities for growth and development
• Comprehensive training programs

Other Details:

This position requires working in an office/dock environment, involves deadline-oriented tasks, and may require varied hours due to operational needs. Previous transportation experience is preferred.

We welcome individuals who are passionate about customer service and eager to contribute to a dynamic team. Join us in enhancing freight operations in Greensboro, North Carolina!