Job Overview:

As a Customer Service Representative in Elyria, Ohio, you will be responsible for managing customer needs, processing freight documentation, and handling administrative tasks. Join our team to provide exceptional service in a fast-paced environment.

Job Details:

Handle customer inquiries, process freight documentation, and perform administrative and customer service duties to ensure the smooth operation of the service center in Elyria, Ohio.

Responsibilities:

• Maintain files, answer phones, and perform data entry tasks
• Provide accurate information and assistance to customers
• Enter shipment details into the system and manage freight pick-up processes
• Communicate with various departments to resolve issues
• Reconcile payments, prepare deposits, and comply with regulations

Requirements:

• High school diploma or equivalent
• Previous office and customer service experience
• Strong communication and interpersonal skills
• Ability to handle confidential information and follow instructions
• Experience with office equipment and computer systems
• Flexible to work in a fast-paced environment

Benefits:

• Competitive hourly pay
• Opportunities for growth and development
• Healthcare benefits
• Paid time off

Other Details:

This position requires working in an office and dock environment in Elyria, Ohio. The role is deadline-oriented and may have varying hours based on operational needs.

We encourage enthusiastic individuals in Elyria, Ohio to apply and join our team to provide excellent service and grow professionally.