Job Overview:

We are seeking a Service Advisor to join our team in Rio Grande, Puerto Rico. As a Service Advisor, you will be the primary point of contact for customers requiring vehicle maintenance or repairs, ensuring a positive experience and efficient service process.

Job Details:

The Service Advisor will be responsible for greeting customers, assessing their service needs, scheduling appointments, providing cost estimates, and coordinating service activities with the automotive technicians.

Responsibilities:

• Interact with customers to understand their vehicle service requirements.
• Recommend necessary maintenance or repair services based on vehicle inspections.
• Schedule service appointments and manage the service queue efficiently.
• Communicate service updates and cost estimates to customers in a clear and timely manner.
• Ensure customer satisfaction by addressing any concerns or issues related to the service experience.

Requirements:

• Prior experience in customer service or automotive industry.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Knowledge of basic automotive maintenance and repair concepts.

Benefits:

• Competitive salary and performance-based incentives.
• Health insurance and retirement savings options.
• Career development opportunities and ongoing training.

Other Details:

This position offers a dynamic work environment in the automotive industry, where you can hone your customer service skills and grow professionally. Join our team in Rio Grande, Puerto Rico and be part of a dedicated group committed to providing exceptional service to our customers.

We look forward to reviewing your application and welcoming you to our team!