Job Overview:

We are seeking a Call Center Scheduler to join our team in Hialeah, Florida. As a Scheduler, you will be responsible for efficiently managing incoming calls, scheduling appointments, and coordinating with various departments to ensure smooth operations.

Job Details:

The Call Center Scheduler plays a crucial role in maintaining effective communication between customers and our organization. This position requires strong organizational skills and the ability to multitask in a fast-paced environment.

Responsibilities:

• Answer incoming calls and assist customers with scheduling appointments.
• Coordinate schedules with different departments to optimize efficiency.
• Maintain accurate records of appointments and customer information.
• Follow up with customers to confirm appointments and ensure satisfaction.
• Handle any scheduling conflicts or adjustments professionally and promptly.

Requirements:

• Excellent communication skills and phone etiquette.
• Strong organizational and time management abilities.
• Experience in customer service or a related field is preferred.
• Proficiency in basic computer applications.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Positive and collaborative work environment.

Other Details:

This position offers a great opportunity to work in a dynamic Call Center environment in Hialeah, Florida. Join our team and be part of a dedicated group focused on providing excellent customer service.

We look forward to receiving your application and having you contribute to our team's success in Hialeah, Florida!