Job Overview:

Join our team as a Member Service Specialist in Thomasville, North Carolina. We are looking for dedicated individuals to provide exceptional service to our members.

Job Details:

As a Member Service Specialist, you will be responsible for assisting members with inquiries, account maintenance, and resolving concerns efficiently.

Responsibilities:

• Respond to member inquiries via phone, email, and in-person.
• Process account transactions accurately.
• Identify and resolve member concerns promptly.
• Educate members on available products and services.
• Maintain member records with confidentiality.

Requirements:

• Excellent communication skills.
• Strong attention to detail.
• Ability to work in a fast-paced environment.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Health and wellness benefits.
• Career development opportunities.

Other Details:

This position offers a rewarding opportunity to engage with members and contribute to a positive member experience in Thomasville, North Carolina.

We welcome enthusiastic individuals who are passionate about customer service to apply and join our team!