Job Overview:

We are seeking a talented Managed Services Consultant with experience using Sprinklr to join our team in Corona, New York. As an expert in Ex-Sprinklr, you will play a crucial role in delivering exceptional services to our clients.

Job Details:

The Managed Services Consultant will be responsible for providing strategic guidance, technical support, and training to clients utilizing Ex-Sprinklr. This role requires a deep understanding of the platform and excellent communication skills.

Responsibilities:

• Collaborate with clients to understand their business goals and align them with Ex-Sprinklr capabilities.
• Provide onboarding, training, and ongoing support to ensure clients maximize the benefits of Ex-Sprinklr.
• Proactively identify opportunities for optimization and customization within the platform.
• Deliver regular reports and insights to clients to showcase the impact of Ex-Sprinklr on their business.
• Act as a liaison between clients and internal teams to address any technical issues or feature requests.

Requirements:

• Prior experience working with Ex-Sprinklr in a managed services or consulting role.
• Strong analytical skills and the ability to interpret data to drive client success.
• Excellent communication skills, both written and verbal.
• Ability to work independently and manage multiple client accounts simultaneously.

Benefits:

• Competitive salary and benefits package.
• Opportunity for professional growth and advancement within the company.
• Collaborative and supportive work environment.

Other Details:

This position is based in Corona, New York and may require occasional travel to client locations within the New York. We are looking for a motivated individual who is passionate about delivering exceptional service and driving client success.

We encourage qualified candidates to apply and be part of our dynamic team dedicated to making a difference in the digital marketing industry.