Job Overview:

We are seeking a passionate Commercial Customer Success Manager to join our team in Colorado Springs, Colorado. In this role, you will be responsible for fostering strong relationships with our commercial clients and ensuring their satisfaction with our products and services.

Job Details:

The Commercial Customer Success Manager will be the main point of contact for our commercial clients, addressing their needs, resolving issues, and maximizing their utilization of our offerings.

Responsibilities:

• Proactively engage with commercial clients to understand their business goals
• Provide product demonstrations and training sessions
• Identify opportunities for upselling and cross-selling
• Collaborate with internal teams to ensure timely resolution of client inquiries
• Monitor client satisfaction and address any concerns

Requirements:

• Prior experience in customer success or account management
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work independently and as part of a team

Benefits:

• Competitive salary
• Health and wellness benefits
• Professional development opportunities

Other Details:

This is an exciting opportunity to join a dynamic team in Colorado Springs, Colorado. The ideal candidate will be driven, customer-focused, and eager to contribute to our clients' success.

We look forward to receiving your application and welcoming you to our team!