Job Details

Job Overview:

We are seeking an Inbound Customer Service Specialist to join our team in Flushing, New York. This role involves providing excellent customer support and resolving inquiries in a timely and professional manner.

Job Details:

The Inbound Customer Service Specialist will be responsible for handling incoming customer calls, emails, and chats to address their needs and ensure customer satisfaction.

Responsibilities:

• Respond to customer inquiries promptly and accurately.
• Assist customers with product information and troubleshooting.
• Handle and resolve customer complaints with empathy and efficiency.
• Document customer interactions and follow-up as needed.
• Collaborate with team members to improve overall customer experience.

Requirements:

• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and customer-oriented mindset.
• Ability to work in a fast-paced environment and multitask effectively.
• Previous customer service experience is preferred but not required.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and advancement.
• Positive and supportive work environment.

Other Details:

This position is located in Flushing, New York and offers a great opportunity to develop your customer service skills while contributing to our team's success. Join us in providing top-notch service to our valued customers!

We look forward to receiving your application and welcoming you to our team.