Job Details

Job Overview:

We are looking for a Call Agent to join our team in Powell, Ohio. As a Call Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and assisting customers with their inquiries.

Job Details:

The Call Agent role involves answering calls, resolving customer issues, and accurately documenting call information in our system.

Responsibilities:

• Answer incoming calls professionally and provide information to customers.
• Make outbound calls to follow up on customer inquiries or resolve issues.
• Document all call information accurately in the system.
• Resolve customer complaints in a timely and professional manner.
• Adhere to call scripts and company policies.

Requirements:

• Excellent communication skills.
• Ability to multitask and prioritize tasks.
• Strong problem-solving skills.
• Previous experience in customer service or call center is a plus.

Benefits:

• Competitive salary.
• Opportunity for growth and advancement.
• Health insurance benefits.

Other Details:

This Call Agent position in Powell, Ohio offers a dynamic work environment where you can enhance your communication skills and contribute to customer satisfaction. Join our team and make a difference!

We look forward to receiving your application and having you on board to excel in this role.