Job Overview:

We are seeking a Customer Service Representative for a full-time morning shift position. This role allows you to work remotely from the comfort of your home in Morgan Hill, California. Join our team and provide exceptional service to our customers.

Job Details:

This position involves handling customer inquiries, resolving issues, and ensuring customer satisfaction through phone and email communication.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Resolve customer complaints with empathy and efficiency.
• Provide accurate information about products and services.
• Maintain customer records and update information as needed.
• Collaborate with team members to improve overall customer experience.

Requirements:

• Excellent communication skills, both verbal and written.
• Customer-oriented mindset with a focus on problem-solving.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in using CRM software and Microsoft Office.

Benefits:

• Competitive salary with opportunities for growth.
• Flexible work schedule to accommodate personal needs.
• Training and development programs to enhance skills.

Other Details:

This role offers the convenience of working from home in Morgan Hill, California. Join our team and make a difference in our customers' experience. We look forward to welcoming you onboard!

We encourage qualified individuals to apply and be part of our dedicated team in Morgan Hill, California.