Job Overview: Join our team as a Benefits Customer Service Representative in Montgomery, Alabama. In this role, you will be responsible for assisting customers with their inquiries regarding benefits packages and ensuring high levels of customer satisfaction.

Job Details: As a Benefits Customer Service Representative, you will be the first point of contact for customers seeking assistance with their benefits. You will provide accurate information, resolve customer issues, and maintain a positive and professional demeanor at all times.

• Answering customer inquiries via phone, email, and chat
• Explaining benefit plans and coverage details
• Processing benefit claims and requests
• Resolving customer complaints in a timely manner
• Maintaining customer records and information accurately

• Excellent communication skills
• Ability to multitask and prioritize workload
• Attention to detail and accuracy
• Customer service experience is a plus

• Competitive salary
• Health insurance coverage
• Paid time off

Other Details: This position offers an opportunity to work in a dynamic customer service environment in Montgomery, Alabama. Join our team and make a difference in the lives of our customers.

We welcome individuals with a passion for customer service and benefits to apply for this role. If you are looking for a rewarding career where you can help others, this position in Montgomery, Alabama is the perfect fit for you.