Job Overview:

We are seeking a Customer Service Representative to join our team in Carolina, Puerto Rico. In this role, you will be the first point of contact for our customers, providing assistance and resolving inquiries to ensure a positive experience.

Job Details:

The Customer Service Representative will handle incoming customer calls, emails, and messages, addressing their needs promptly and professionally. You will also work closely with other departments to ensure customer satisfaction.

Responsibilities:

Respond to customer inquiries and resolve issues efficiently
Provide product information and assistance with orders
Document customer interactions and feedback
Collaborate with team members to improve customer service processes
Maintain a high level of professionalism and empathy in all interactions

Requirements:

Excellent communication and problem-solving skills
Ability to multitask and prioritize tasks effectively
Strong attention to detail and accuracy
Previous customer service experience is a plus

Benefits:

Competitive salary and benefits package
Opportunities for growth and career development
Positive and collaborative work environment

Other Details:

This position is ideal for individuals who thrive in a fast-paced customer service environment. Carolina, Puerto Rico residents are encouraged to apply for this exciting opportunity to join our team.

We look forward to welcoming dedicated individuals who are passionate about providing exceptional customer service. Apply now and be part of our dynamic team!