Job Overview:

We are looking for a Customer Service Coordinator to join our team in Grapevine, Texas. As a key member of our customer service department, you will be responsible for ensuring customer satisfaction and resolving inquiries in a timely and professional manner.

Job Details:

The Customer Service Coordinator will be the first point of contact for customers, handling incoming calls, emails, and online inquiries. You will assist customers with product information, order status, and issue resolution.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Process orders and returns efficiently.
• Coordinate with other departments to resolve customer issues.
• Maintain accurate records of customer interactions.
• Provide feedback to management on customer trends and issues.

Requirements:

• Excellent communication skills.
• Strong problem-solving abilities.
• Attention to detail.
• Ability to work in a fast-paced environment.

Benefits:

• Competitive salary.
• Health insurance benefits.
• Career growth opportunities.

Other Details:

This position is ideal for individuals looking to develop their customer service skills in a dynamic environment. Grapevine, Texas offers a vibrant community and a supportive team to help you succeed in your role.

We encourage enthusiastic and dedicated individuals to apply for this exciting opportunity and be part of our team dedicated to providing excellent customer service.