Job Overview:

We are seeking a Customer Service Coordinator to join our team in Durham, North Carolina. This role involves providing exceptional customer service and support to clients.

Job Details:

The Customer Service Coordinator will be responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction. This role requires strong communication skills and attention to detail.

Responsibilities:

• Respond to customer inquiries via phone and email
• Resolve customer complaints in a professional manner
• Process orders and returns accurately
• Coordinate with other departments to address customer needs
• Maintain customer records and update information as needed

Requirements:

• Excellent communication skills
• Strong problem-solving abilities
• Attention to detail
• Ability to work in a fast-paced environment

Benefits:

• Competitive salary
• Health and dental insurance
• Paid time off

Other Details:

This position is based in Durham, North Carolina and offers the opportunity to work in a dynamic team environment. Join us in providing top-notch customer service!

We welcome dedicated individuals to apply and be part of our team dedicated to serving our customers in Durham, North Carolina. Come be a part of our success story!