Job Overview:

Join our team as a Senior Client Service Specialist in Merchant Servicing. You will play a crucial role in ensuring top-notch service to our clients in the Hoboken, New Jersey area.

Job Details:

This position involves managing client accounts, resolving issues, and providing exceptional support to merchants in the Hoboken, New Jersey region.

Responsibilities:

• Handle client inquiries and concerns promptly and professionally.
• Proactively identify and address client needs to enhance satisfaction.
• Collaborate with internal teams to resolve client issues efficiently.
• Maintain accurate records of client interactions and transactions.
• Deliver personalized service to build strong relationships with clients.

Requirements:

• Prior experience in client service or customer support.
• Excellent communication and problem-solving skills.
• Ability to work effectively in a fast-paced environment.
• Strong attention to detail and organizational abilities.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Dynamic and supportive work environment.

Other Details:

This role offers the chance to make a meaningful impact on our clients in the Hoboken, New Jersey area. If you are passionate about delivering exceptional service and building lasting relationships, we welcome your application.