Job Overview: As a Client Relationship Manager in Massillon, Ohio, you will be responsible for building and maintaining strong relationships with clients. You will serve as the main point of contact for clients, ensuring their needs are met and addressing any concerns they may have.

Job Details: The role of a Client Relationship Manager involves proactively engaging with clients to understand their requirements, coordinating with internal teams to deliver on client expectations, and identifying opportunities to upsell or cross-sell services.

Responsibilities:

• Develop and nurture relationships with clients
• Act as a liaison between clients and internal teams
• Identify opportunities to increase client satisfaction
• Collaborate with sales and marketing teams to drive growth
• Provide regular updates and reports to clients

Requirements:

• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work well under pressure
• Experience in client-facing roles

Benefits:

• Competitive salary
• Health and wellness benefits
• Opportunities for career growth

Other Details: This role requires a candidate who is organized, detail-oriented, and has a genuine interest in fostering positive client relationships. The ability to adapt to changing client needs and a proactive approach to problem-solving are essential for success in this position.

We welcome applicants who are passionate about client satisfaction and dedicated to delivering exceptional service. Join our team in Massillon, Ohio and make a difference in the lives of our clients.