Job Overview: Join our team as a Customer Service Representative in Newark, Ohio. As a key member of our customer service department, you will be responsible for assisting customers with inquiries, resolving issues, and providing exceptional service.

Job Details: The Customer Service Representative role involves interacting with customers via phone, email, and chat to address their concerns, process orders, and ensure customer satisfaction.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Resolve customer complaints in a calm and empathetic manner.
• Process orders accurately and efficiently.
• Provide product information and recommendations to customers.
• Maintain customer records and update information as needed.

Requirements:

• Excellent communication skills.
• Strong problem-solving abilities.
• Ability to multitask and prioritize tasks effectively.
• Customer-oriented mindset.

Benefits:

• Competitive salary.
• Health and dental insurance.
• Paid time off.

Other Details: This position offers opportunities for growth and development within our company. Newark, Ohio is a vibrant location with a diverse community and plenty of amenities.

We welcome individuals who are passionate about providing excellent customer service to apply for this rewarding position. Join our team and make a difference in the lives of our customers every day!