Job Details

Job Overview:

The System Support Analyst role involves handling escalated technical issues while supporting internal customers and ensuring smooth operations within the IT department.

Job Details:

The position involves managing technical problems using the system support work order system to maintain the development and manufacturing process of high-tech products in Chapel Hill, North Carolina.

Responsibilities:

• Address escalated technical issues from associates
• Utilize the system support work order system effectively
• Assist internal customers with various requests
• Ensure uninterrupted development and manufacturing processes
• Support key industries with technical expertise

Requirements:

• Strong technical troubleshooting skills
• Excellent communication abilities
• Ability to work well under pressure
• Experience in system support roles

Benefits:

• Tenured employer with stable growth opportunities
• Secure and climate-controlled work environment
• Competitive salary progression program
• Comprehensive benefits package including medical, dental, and vision insurance

Other Details:

This full-time position offers a supportive work culture within a well-established and growing company.

We encourage motivated individuals to apply for this rewarding opportunity and contribute to the success of our team in Chapel Hill, North Carolina.