Job Overview:

This role involves completing administrative tasks and coordinating front-line operations such as data entry, ramp activities, sort activities, trace activities, dispatch activities, and local customer service. While operational tasks are part of the role, the majority of time is spent on office-based activities. Lead or senior positions may handle escalated issues, coordinate team activities, support supervisor or manager activities, and assist in process design and implementation.

Job Details:

Under limited supervision, the job requires researching, resolving, and answering customer inquiries on service failures and billing problems, monitoring airway bill manifests, issuing credits, maintaining updated records, preparing cash receipts, and ensuring timely billing and daily reimbursement activities.

Responsibilities:

• Research, resolve, and answer customer inquiries
• Monitor airway bill manifests
• Issue credits to customer accounts
• Maintain accurate records
• Prepare cash receipts and bank deposits

Requirements:

• High School Degree or equivalent
• Three years experience in Billing or Accounts Receivable
• Excellent customer service and communication skills
• Clear speaking voice
• Fluent in English

Benefits:

• Competitive salary
• Opportunities for career growth
• Health insurance benefits

Other Details:

Applicants with a strong background in billing and customer service are encouraged to apply for this rewarding opportunity in the administrative sector. The position offers the chance to excel in a fast-paced environment in Clayton, North Carolina.

We are looking forward to welcoming dedicated individuals to join our team and contribute to our ongoing success. Apply now and take the next step in your career!