Job Overview:

We are seeking a dynamic Service Manager in the Hyattsville area to optimize service technician scheduling and coordination. The ideal candidate will ensure efficient service job completion while maintaining excellent customer communication.

Job Details:

The Service Manager will oversee the end-to-end work order process, manage customer inquiries, job scheduling, and billing practices. They will act as the main point of customer contact and collaborate with various departments to streamline operations.

Responsibilities:

• Optimize scheduling and coordination of service technicians
• Manage work order process from inquiry to completion
• Ensure accurate documentation and billing
• Maintain proactive customer communication
• Collaborate with other departments for operational efficiency

Requirements:

• Prior experience in service management
• Strong communication and organizational skills
• Knowledge of billing practices and customer service
• Ability to work collaboratively in a team environment

Benefits:

• Competitive salary range of $60k to $85k DOE
• Opportunity for career growth and development
• Comprehensive benefits package

Other Details:

The Service Manager role offers a challenging yet rewarding opportunity to drive customer satisfaction and operational excellence in Hyattsville, Maryland.

We welcome dedicated professionals to apply and join our team for a fulfilling career experience.