Job Overview:

Join our team as a Customer Service Representative, where you will play a vital role in ensuring customer satisfaction by handling various administrative tasks and providing exceptional service.

Job Details:

As a Customer Service Representative, you will be responsible for processing freight documentation, assisting customers with inquiries, and coordinating shipment details for efficient delivery.

Responsibilities:

• Maintain files and perform clerical functions
• Assist customers with pick-up and delivery needs
• Enter shipment information accurately into the system
• Communicate with various departments to resolve issues
• Review and report discrepancies in documentation

Requirements:

• High school diploma or equivalent
• Customer service experience preferred
• Strong communication and interpersonal skills
• Ability to handle confidential information
• Proficiency in basic math and data entry

Benefits:

• Competitive hourly pay
• Opportunity for career growth
• Comprehensive training provided

Other Details:

This position is based in Seattle, Washington and offers a fast-paced and deadline-oriented office environment. Working hours may vary based on operational needs.

We encourage enthusiastic individuals with a passion for customer service to apply and be part of our dynamic team.