Job Overview:

As a customer service representative, you will be responsible for assisting customers with their freight needs while ensuring smooth operations at the service center.

Job Details:

You will handle administrative tasks, document processing, customer inquiries, and freight logistics to support daily operations.

Responsibilities:

• Maintain files, answer phones, and perform data entry
• Verify and complete necessary documentation
• Assist customers with pick-up and delivery requests
• Enter shipment information accurately into the system
• Coordinate driver operations and administrative tasks

Requirements:

• High school diploma or GED
• Customer service and office experience
• Basic math and communication skills
• Knowledge of transportation industry
• Ability to work efficiently in a fast-paced environment

Benefits:

• Competitive pay range
• Health, vision, and dental insurance
• Retirement and tuition reimbursement

Other Details:

This position involves working in a dynamic office and dock environment with varying hours based on operational needs.

Join our team in Gaithersburg, Maryland and make a difference in the logistics industry with your skills and dedication!