Job Overview:

The Service and Warranty Specialist is a pivotal role that focuses on delivering exceptional customer service by addressing product quality issues and resolving them efficiently.

Job Details:

The role involves engaging with customers to provide necessary information, researching product quality concerns, and independently determining corrective actions to ensure customer satisfaction in the industry.

Responsibilities:

• Deliver superior customer service and relevant information to clients
• Research and address product quality issues effectively
• Independently resolve issues and take corrective actions as needed
• Manage work schedules and appointments efficiently
• Complete required paperwork accurately and in a timely manner

Requirements:

• Previous experience in customer service or related field
• Strong communication and problem-solving skills are essential
• Ability to work independently and manage tasks efficiently
• Attention to detail and accuracy in paperwork handling

Benefits:

• Competitive salary and opportunities for professional development
• Health insurance benefits package provided
• Friendly and supportive work environment to thrive in

Other Details:

This position is based in Bangor, Maine, and requires a high level of customer interaction and problem-solving skills. The ideal candidate should be proactive, detail-oriented, and able to work effectively in a fast-paced environment.

Join our team and make a difference in the lives of our customers! We are looking for dedicated individuals who are passionate about providing top-notch service and resolving issues promptly.