Job Overview:

The Lead Consultant plays a vital role in delivering exceptional customer experiences in a diverse retail environment. This position involves managing store activities, providing pricing information, recommending products and services, and overseeing production processes.

Job Details:

The Lead Consultant is responsible for coordinating all aspects of the store's business operations, including print, signs & graphics, and shipping services. This role requires advanced operational knowledge and expertise to ensure quality and timely delivery of products.

Responsibilities:

• Demonstrate consultative behaviors to provide expert service to customers
• Manage production flow and ensure timely completion of orders
• Take customer orders, offer pricing information, and recommend products
• Coordinate digital imaging, printing, and finishing services
• Ensure quality control and effective communication among team members
• Provide leadership to team members and assist in training
• Handle financial transactions and maintain inventory

Requirements:

• High school diploma or equivalent education
• 2+ years of specialized experience
• Excellent verbal and written communication skills
• Ability to lift 55 pounds and stand for extended periods
• Strong customer service and teamwork skills

Benefits:

• Competitive hourly pay ranging from $17.05 - $20.02/hr
• Health, vision, and dental insurance
• Retirement and tuition reimbursement

Other Details:

The Lead Consultant role in **Raeford, North Carolina** offers a dynamic work environment with opportunities for growth and development. Join our team to make a positive impact on our customers and community.

QualityEngine Driven Management is at the core of our operations, focusing on delivering exceptional customer service and business excellence. **Raeford, North Carolina** welcomes diverse applicants to apply and contribute to our inclusive work culture.

For more information, visit our careers page.