Job Overview:

We are seeking a skilled Resort Reservationist to join our team in Ridgewood, New York. As a Reservationist, you will be responsible for managing reservations, providing excellent customer service, and ensuring guest satisfaction.

Job Details:

The Resort Reservationist plays a crucial role in coordinating bookings, assisting guests with inquiries, and maintaining accurate records of reservations.

Responsibilities:

• Manage incoming reservation requests via phone and email.
• Confirm bookings and communicate reservation details to guests.
• Assist guests with special requests and preferences.
• Maintain an organized system for reservation records.
• Provide exceptional customer service to enhance guest experience.

Requirements:

• Prior experience in hospitality or customer service.
• Excellent communication and interpersonal skills.
• Attention to detail and organizational abilities.
• Proficiency in reservation management software.

Benefits:

• Competitive salary and benefits package.
• Opportunity for career growth within the hospitality industry.
• Discounts on resort amenities for employees.

Other Details:

This role offers a dynamic work environment in the bustling Ridgewood of New York. Join our team and be part of creating memorable experiences for our guests.

We welcome enthusiastic individuals with a passion for hospitality to apply for this exciting opportunity. Come be a part of our team and contribute to delivering exceptional service at our resort.