Job Overview:

We are seeking multiple candidates to provide technical support for IT assets in preparation for a Windows 11 upgrade. This role involves assisting end users with various technical support tasks to ensure smooth installation of new hardware and software.

Job Details:

This position will involve delivering, unboxing, and setting up new hardware, assessing installation quality, imaging PCs and laptops, placing QR codes, and performing non-technical support duties.

Responsibilities:

• Assist in delivery, unboxing, and cleanup of new hardware
• Assess installation quality and cable management
• Image PCs and laptops, conduct user acceptance testing
• Place QR codes on doors, document progress
• Activate replacement facility

Requirements:

• Experience in technical support
• Attention to detail
• Ability to handle hardware and software installations
• Good documentation skills

Benefits:

• Competitive hourly pay rate
• Opportunity for overtime
• Experience in a Windows 11 upgrade project

Other Details:

This assignment is anticipated to be 12-15 months long with non-traditional work hours as needed. Travel to smaller clinical sites may be required during the project.

We encourage enthusiastic and detail-oriented individuals to apply and be part of this exciting IT support project in San Antonio, Texas.