Job Overview:

We are seeking a Guest Services Representative for a part-time position in Leesburg, Virginia. As a vital member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for all guests.

Job Details:

The Guest Services Representative will assist guests with inquiries, check-ins, check-outs, reservations, and overall support. This role requires strong communication skills and a friendly demeanor to create a welcoming atmosphere.

Responsibilities:

• Assist guests with check-ins and check-outs.
• Handle reservations and inquiries via phone and in person.
• Provide information about local attractions and amenities.
• Resolve guest issues and complaints promptly and professionally.
• Maintain cleanliness and organization at the front desk area.

Requirements:

• Excellent communication and customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Basic computer proficiency.
• Flexibility to work evenings, weekends, and holidays.

Benefits:

• Flexible part-time schedule.
• Opportunity for growth and development.
• Discounts on hotel stays for employees.

Other Details:

This position is ideal for individuals looking to gain experience in the hospitality industry. If you are passionate about providing exceptional service and creating memorable guest experiences, we encourage you to apply for this role in Leesburg, Virginia.