Job Overview:

We are seeking a Guest Services Agent to join our team in Chicago Heights, Illinois. In this role, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience throughout their stay.

Job Details:

The Guest Services Agent will be responsible for greeting guests, checking them in/out, answering inquiries, and assisting with any requests or issues that may arise during their stay.

Responsibilities:

• Warmly welcome guests upon arrival.
• Efficiently check guests in and out.
• Handle guest inquiries and provide accurate information.
• Assist guests with any requests or issues promptly.
• Maintain a clean and organized front desk area.

Requirements:

• Excellent communication and customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail and problem-solving abilities.
• Flexibility to work evenings, weekends, and holidays.

Benefits:

• Competitive pay.
• Training and development opportunities.
• Employee discounts on hotel stays.

Other Details:

This part-time position as a Guest Services Agent in Chicago Heights, Illinois offers a great opportunity to interact with diverse guests and be part of a dynamic hospitality team dedicated to providing exceptional service.

We look forward to receiving your application and welcoming you to our team!