Job Overview:

We are seeking a Front Office Manager to join our team in Dundalk, Maryland. This role involves overseeing the daily operations of the front desk, ensuring smooth check-ins and check-outs for guests, and maintaining a high level of customer service.

Job Details:

The Front Office Manager will be responsible for managing a team of front desk staff, handling guest inquiries and concerns, and coordinating with other departments to ensure a seamless guest experience.

Responsibilities:

Supervise front desk operations
Train and mentor front desk staff
Resolve guest issues and complaints
Coordinate with housekeeping and maintenance departments
Manage room reservations and availability

Requirements:

Prior experience in hotel front office management
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Knowledge of hotel booking systems

Benefits:

Competitive salary
Health insurance benefits
Opportunities for career growth

Other Details:

The ideal candidate for this role will have a passion for hospitality, a keen eye for detail, and the ability to work well under pressure. Join our team in Dundalk, Maryland and be part of a dynamic and rewarding work environment.

We look forward to receiving your application and welcoming you to our team!