Job Overview:

We are seeking a dynamic individual to join our team as a Hotel Front Desk Agent in Wylie, Texas. This role involves providing exceptional customer service to guests, handling reservations, and ensuring a smooth check-in and check-out process.

Job Details:

The Hotel Front Desk Agent will be responsible for greeting guests, managing inquiries, processing payments, and maintaining a tidy front desk area. This position requires strong communication skills and the ability to multitask efficiently.

Responsibilities:

• Welcoming guests and assisting with check-ins and check-outs.
• Answering phone calls and managing reservations.
• Handling guest requests and resolving issues promptly.
• Providing information about hotel facilities and local attractions.
• Maintaining cleanliness and organization at the front desk.

Requirements:

• Excellent customer service skills.
• Strong communication abilities.
• Proficiency in computer systems.
• Ability to work flexible hours, including weekends.

Benefits:

• Competitive wages.
• Opportunities for career growth.
• Employee discounts on hotel services.

Other Details:

The Hotel Front Desk Agent role in Wylie, Texas offers a dynamic work environment in the hospitality industry. Join our team and be part of creating memorable experiences for our guests. Apply now and embark on a rewarding career in the hotel industry!