Job Overview:

We are looking for a Front Desk Agent to join our team in Oakley, California. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a smooth check-in and check-out process.

Job Details:

The Front Desk Agent will be responsible for greeting guests, handling reservations, managing inquiries, and assisting with any guest requests. This role requires excellent communication skills and a friendly demeanor.

Responsibilities:

• Greet and check-in guests in a professional manner
• Answer phone calls and respond to emails promptly
• Assist with guest inquiries and provide information about the Oakley and California
• Handle reservations and ensure accurate booking information
• Resolve guest complaints and issues efficiently

Requirements:

• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment

Benefits:

• Competitive salary
• Opportunities for career growth
• Employee discounts on accommodations in Oakley

Other Details:

This position may require working evenings, weekends, and holidays. Training will be provided to ensure you are equipped with the necessary knowledge and skills to excel in this role.

We welcome enthusiastic individuals who are passionate about delivering exceptional service to apply for this opportunity. Join our team in Oakley, California, and be a part of creating memorable experiences for our guests.