Job Overview:

This role involves managing customer inquiries related to financial services, processing transactions, and providing exceptional support to ensure customer satisfaction. It requires strong communication skills, financial process understanding, and confidentiality handling.

Job Details:

The primary responsibilities of this role include responding to customer inquiries, updating customer account information, processing payments, resolving account discrepancies, and ensuring compliance with company policies.

Responsibilities:

• Respond promptly and professionally to customer inquiries through various channels.
• Maintain accurate customer account information securely.
• Generate, distribute, and process customer invoices and payments.
• Investigate and resolve customer issues related to billing and accounts.
• Assist in collecting overdue accounts and assessing customer creditworthiness.

Requirements:

• Bachelor?s degree in finance, accounting, economics, or related field.
• Proficiency in English and Khmer languages.
• Four years of related work experience.

Benefits:

• Equal opportunity and diversity in the workplace.
• Growth opportunities and fair treatment for all employees.
• Consideration for employment regardless of various personal characteristics.

Other Details:

Our commitment to diversity and inclusivity shapes our work environment. We value the contributions of every team member and strive for excellence in customer service and operational efficiency.

We encourage qualified individuals, who possess the required skills and qualifications, to apply and join our dedicated team. Your expertise will be valued, and together, we can deliver exceptional customer experiences.