We Needed Customer Support Specialist in Baldwin Park CA

Full Time 2 weeks ago
Employment Information

Job Details

Job Overview:

We have exciting opportunities for Customer Service Support in **Baldwin Park**, **California**. If you excel in providing exceptional customer service and have a knack for problem-solving, this role is perfect for you.

Job Details:

As a Customer Service Support, you will be responsible for delivering outstanding customer service through various channels such as phone, email, and chat. Your main duties will involve assisting customers with credit card processing, account setup, and maintenance.

Responsibilities:

  • Open new accounts and educate customers on our products and services
  • Introduce additional services to enhance customer experience during interactions
  • Balance cash drawer efficiently
  • Handle basic customer inquiries in compliance with regulations and privacy policies

Requirements:

  • Excellent written and verbal communication skills
  • Proficiency in MS Office Suite
  • Prior experience with payment processing, POS, or financial systems

Benefits:

  • Competitive pay of $17.50/hour
  • Opportunity for growth and development
  • Flexible scheduling

Other Details:

The work schedule includes Monday to Friday shifts between 7:45AM-6:15PM and rotational Saturdays from 8:45AM-12:30PM. Earn an additional $5/hour for Saturday shifts and enjoy half-day off during the week.

We welcome enthusiastic individuals to join our team and make a positive impact on our customers' experiences. Apply now and embark on a rewarding career journey with us!

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