Job Overview:

We are looking for a Customer Support Representative to join our team in Buffalo, New York. As a vital part of our company, you will be responsible for assisting customers with inquiries, resolving issues, and providing exceptional service.

Job Details:

The Customer Support Representative will handle incoming customer calls, emails, and live chats to address concerns, process orders, and offer product information.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Provide accurate information about products and services.
• Troubleshoot and resolve customer issues efficiently.
• Process orders and returns accurately.
• Document customer interactions and follow up when necessary.

Requirements:

• Excellent communication skills.
• Ability to multitask and prioritize tasks.
• Problem-solving skills.
• Customer service experience is a plus.

Benefits:

• Competitive salary.
• Health and wellness benefits.
• Opportunities for growth and development.

Other Details:

This position is based in Buffalo, New York and offers a dynamic work environment with a supportive team. Join us in providing top-notch customer service and making a difference in the lives of our customers.

We welcome individuals who are passionate about customer satisfaction and eager to contribute to our team. Apply now and be part of our dedicated Customer Support team in Buffalo, New York!