Job Overview:

We are seeking a Customer Support Assistant to join our team in Joliet, Illinois. The ideal candidate will provide exceptional customer service and support to our clients.

Job Details:

The Customer Support Assistant will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction through various communication channels.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Provide product information and assistance to customers.
• Resolve customer complaints and issues effectively.
• Document customer interactions and feedback for analysis.
• Collaborate with internal teams to improve customer experience.

Requirements:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to multitask and prioritize tasks efficiently.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary and benefits package.
• Opportunity for career growth and development.
• Positive and collaborative work environment.

Other Details:

This position is based in Joliet, Illinois and offers the chance to work with a dynamic team dedicated to delivering outstanding customer support. Join us in providing top-notch service to our valued customers.

We welcome individuals who are passionate about customer service and eager to make a difference in Joliet, Illinois. Apply now to be part of our team!