Job Overview:

We are looking for a motivated Travel Customer Representative to join our team in Waukegan, Illinois. As a key point of contact for customers, you will assist with travel bookings, provide information on destinations, and ensure a seamless travel experience.

Job Details:

The Travel Customer Representative role involves handling customer inquiries via phone, email, and in-person interactions. You will also collaborate with travel partners to coordinate bookings and resolve any issues that may arise during travel.

Responsibilities:

• Assist customers with booking flights, hotels, and travel packages.
• Provide destination information, travel tips, and recommendations.
• Handle customer complaints and issues with professionalism and empathy.
• Coordinate with travel partners to ensure smooth travel arrangements.
• Maintain accurate records of customer interactions and transactions.

Requirements:

• Excellent communication and customer service skills.
• Ability to multitask and work effectively under pressure.
• Proficiency in using booking systems and travel software.
• Attention to detail and problem-solving abilities.

Benefits:

• Opportunity for career growth and advancement.
• Employee discounts on travel bookings.
• Flexible work schedule options.

Other Details:

This position offers a dynamic work environment in the travel industry. Waukegan, Illinois is a vibrant hub for travelers, and you will have the opportunity to interact with a diverse range of customers. Join our team and be a part of creating unforgettable travel experiences for our clients.

We welcome enthusiastic individuals who are passionate about travel and customer service to apply for this exciting role. Come be a part of our team and embark on a rewarding career in the travel industry!