Job Overview: Join our team as an Absence Management Customer Service Representative in Union, New Jersey. In this role, you will be responsible for providing exceptional customer service to clients regarding absence management programs.

Job Details: As an Absence Management Customer Service Representative, you will handle inquiries, resolve issues, and assist clients in navigating through the absence management process.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Assist clients with scheduling absences and managing documentation.
• Ensure accuracy in data entry and maintain detailed records.
• Collaborate with internal teams to address client needs effectively.
• Provide support and guidance on absence management policies and procedures.

Requirements:

• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask and prioritize tasks efficiently.
• Proficiency in using customer service software and tools.

Benefits:

• Competitive salary and benefits package.
• Ongoing training and career development opportunities.
• Dynamic and supportive work environment.

Other Details: This role is ideal for individuals who thrive in a fast-paced customer service environment and are passionate about helping others navigate through absence management processes in Union, New Jersey.

We welcome dedicated individuals who are ready to make a difference in the lives of our clients. Join us in Union, New Jersey and be part of a team that values excellence in customer service and employee satisfaction.