Job Overview:

We are seeking a dynamic Customer Service Representative to join our team in Spring Valley, California. As the initial point of contact for our valued customers, you will play a crucial role in delivering exceptional service and resolving inquiries effectively.

Job Details:

In this position, you will be responsible for handling incoming calls, addressing customer queries, and ensuring a seamless customer experience. Your ability to communicate clearly, problem-solve efficiently, and work collaboratively will be instrumental in your success.

Responsibilities:

• Answer incoming calls and assist customers with inquiries
• Provide comprehensive information about our services
• Maintain accurate customer records in our database
• Process account updates and payment-related inquiries
• Collaborate with team members to deliver exceptional customer support

Requirements:

• Experience in customer service or call center environment
• Familiarity with basic accounting or billing procedures
• Knowledge of CRM systems is a plus
• Strong communication and active listening skills

Benefits:

• Opportunity for growth and career advancement
• Competitive salary and benefits package
• Positive and collaborative work environment

Other Details:

The working hours for this role are 8:00 AM - 5:00 PM, providing you with a stable schedule in Spring Valley, California.

We encourage individuals with a passion for customer service and problem-solving to apply and join our dedicated team!