Job Overview:

Join our team in Rowland Heights, California as a customer service representative. The role involves providing exceptional customer service to support operations and ensure satisfaction.

Job Details:

As a customer service representative, you will handle inquiries, trace shipments, resolve issues, and maintain strong customer relationships.

Responsibilities:

• Address customer inquiries and provide information on services
• Initiate pick-up, delivery, and research activities
• Resolve customer complaints and issues
• Act as a liaison between customers and service centers
• Provide sales leads to sales employees

Requirements:

• College degree or equivalent with 1 year of customer service experience
• Bilingual in English and Spanish
• Strong problem-solving and negotiation skills
• Ability to work variable shifts

Benefits:

• Competitive salary
• Career development opportunities
• Health and wellness programs

Other Details:

This position is based in Rowland Heights, California and offers a dynamic work environment with opportunities for growth and advancement.

We encourage you to apply and join our team to make a positive impact in the customer service industry.