Job Overview:

Join our team as a Customer Service Representative and play a vital role in ensuring exceptional service delivery to our valued customers, business partners, and drivers.

Job Details:

As a Customer Service Representative, you will be responsible for maintaining our service standards and ensuring customer satisfaction throughout their experience with us.

Responsibilities:

• Assist customers and business partners via telephone and email.
• Handle customer complaints in a calm and professional manner.
• Diagnose, assess, and resolve problems or issues effectively.
• Monitor delivery routes progress and verify haul-away pods.
• Process changes or cancellations to delivery orders accurately.

Requirements:

• 1 year of call center experience.
• Excellent customer service skills.
• Proficiency in Microsoft Excel and PowerPoint.
• High School education.

Benefits:

• Growth opportunities within the company.
• Competitive salary and benefits package.
• Positive and supportive work environment.

Other Details:

This position is ideal for individuals looking to contribute to a dynamic team and make a difference in the customer service industry. Candidates in Orange, California are encouraged to apply.

We are excited to welcome dedicated and enthusiastic individuals to our team who are committed to delivering exceptional service. Apply now and be a part of our success story!