Job Overview:

We are looking for a Member Services Representative to join our team in Missouri City, Texas. As a key point of contact for our members, you will play a crucial role in providing excellent customer service and support.

Job Details:

The Member Services Representative will be responsible for assisting members with inquiries, resolving issues, and ensuring a positive experience with our services.

Responsibilities:

• Respond to member inquiries via phone, email, and chat.
• Resolve member issues and escalate when necessary.
• Provide guidance on membership benefits and services.
• Maintain accurate member records and documentation.
• Assist in membership renewal and retention efforts.

Requirements:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Customer service experience preferred.
• Attention to detail and organizational skills.

Benefits:

• Competitive salary.
• Health and wellness benefits.
• Opportunities for professional development.

Other Details:

This position is a great opportunity to be part of a dynamic team dedicated to serving our members in Missouri City, Texas. Join us in making a positive impact on our community!

We look forward to receiving your application and welcoming you to our team!