Job Overview:

The Store Consultant plays a vital role in delivering exceptional customer service across various Store functions such as print, signs & graphics, and shipping. This team member is responsible for taking orders, managing the production queue, and ensuring customer satisfaction.

Job Details:

The Store Consultant utilizes consultative skills to understand and address customer needs, provides pricing and product information, operates various equipment, and maintains a clean and organized retail store.

Responsibilities:

• Follow instructions and assist team members
• Demonstrate consultative behaviors with customers
• Provide outstanding customer service and resolve issues promptly
• Operate printing, binding, and related equipment
• Ensure confidentiality of customer data and handle documents securely
• Maintain a safe and orderly store environment

Requirements:

• High school diploma or equivalent education
• 6+ months of specialized experience
• Excellent verbal and written communication skills
• Ability to stand, move, lift, and communicate effectively

Benefits:

• Opportunities for skill improvement
• Minimal supervision for tasks
• Career growth within the retail Store

Other Details:

This position requires the ability to perform multiple tasks simultaneously and maintain attention in a fast-paced environment. Candidates should be familiar with retail store standards and the handling of customer orders.

Join our team in Castro Valley, California as a Store Consultant and be part of a dynamic retail environment where your dedication to customer service and operational excellence will be valued.