Job Overview:

This role focuses on managing customer accounts, processing financial transactions, and delivering exceptional service. Strong communication, attention to detail, and a customer-centered problem-solving approach are crucial.

Job Details:

The key aspects of this role include providing financial services to customers, analyzing their needs, managing accounts, and collaborating with various teams for service enhancement.

Responsibilities:

• Provide comprehensive financial services to customers.
• Analyze customer financial needs and offer tailored solutions.
• Manage customer accounts accurately.
• Collaborate with sales and service teams for financial service improvements.
• Educate customers on financial products and services.
• Stay updated on industry trends and regulations.
• Streamline billing and payment processes with the finance department.

Requirements:

• 2-3 years of experience in customer financial services or related roles.
• Bachelor's degree in Finance, Accounting, or related field preferred.
• Excellent communication and interpersonal skills.
• Proficiency in financial software and Microsoft Office.
• Detail-oriented with strong analytical skills.
• Customer-focused with a passion for exceptional service.
• Proficiency in English and an additional Language of either Japanese, Korean or Thai.

Benefits:

• Equal opportunity and affirmative action employer.
• Diverse, equitable, and inclusive workforce.
• Growth opportunities and fair treatment for all.

Other Details:

Pensacola offers a dynamic workplace for individuals seeking growth and a rewarding career. This position provides a platform to excel in the financial services industry and make a positive impact on customers.

Join our team in Pensacola, Florida to be part of a globally recognized company and contribute to delivering outstanding services to customers worldwide. Your dedication and skills will play a vital role in shaping a successful future for both the company and your career.