Job Overview:

We are seeking a Customer Care Specialist to join our team in Concord, North Carolina. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients and ensuring their satisfaction.

Job Details:

The Customer Care Specialist role involves handling customer inquiries, resolving issues, and maintaining positive relationships with clients. You will also be responsible for processing orders and managing customer accounts.

Responsibilities:

• Respond to customer inquiries via phone and email
• Resolve customer issues in a timely and professional manner
• Process orders and track shipments
• Maintain accurate customer records
• Provide product information and recommendations

Requirements:

• Excellent communication skills
• Customer service experience
• Attention to detail
• Ability to multitask

Benefits:

• Competitive salary
• Health insurance
• Paid time off

Other Details:

This position is ideal for individuals who thrive in a fast-paced customer service environment. Concord, North Carolina offers a vibrant community and numerous opportunities for personal and professional growth.

We welcome dedicated and enthusiastic individuals to apply for this rewarding Customer Care Specialist role in Concord, North Carolina. Join our team and make a difference in the lives of our valued customers.