Job Overview:

A Customer Service Representative plays a crucial role in interacting with customers to address inquiries and maintain customer satisfaction. This position involves providing information about products, resolving issues, and collaborating with the customer service team to enhance communication strategies.

Job Details:

As a Customer Service Representative, you will be responsible for handling customer inquiries via phone or email, ensuring customer satisfaction, and staying informed about company offerings to deliver exceptional service.

Responsibilities:

• Providing introductory information to new customers
• Ensuring customer satisfaction with products or services
• Following up with clients to verify satisfaction
• Informing customers about additional offerings
• Resolving customer queries efficiently
• Escalating issues as needed
• Collaborating with teammates and departments for solutions

Requirements:

• Attentiveness and patience
• Strong time-management skills
• Ability to maintain a positive attitude

Benefits:

• Opportunity for professional growth
• Positive work environment
• Competitive compensation

Other Details:

This full-time position comes with working hours from 8:00 AM to 5:30 PM, providing ample opportunities for personal and professional development in Simpsonville, South Carolina. A High School education is required for this role.

Join our team as a Customer Service Representative and make a meaningful impact on our customers' experience. We look forward to welcoming dedicated individuals who thrive in a dynamic customer-focused environment.