Job Overview:

We are seeking a motivated Sr. Manager for our Client Delivery team in West Lafayette, Indiana. This role involves overseeing the successful delivery of services to our clients, ensuring high satisfaction and retention rates.

Job Details:

The Sr. Manager will be responsible for managing client relationships, collaborating with internal teams to meet client needs, and driving continuous improvement in service delivery processes.

Responsibilities:

• Lead a team of Client Delivery specialists
• Develop and maintain strong client relationships
• Ensure timely and successful delivery of services
• Identify opportunities for process improvements
• Monitor and report on client satisfaction metrics

Requirements:

• 5+ years of experience in client management
• Strong communication and leadership skills
• Ability to analyze data and make strategic decisions
• Proven track record of meeting client satisfaction goals

Benefits:

• Competitive salary and benefits package
• Opportunity for professional growth and development
• Collaborative work environment

Other Details:

This position is based in West Lafayette, Indiana and may require occasional travel to client sites within the Indiana. Join our team and make a positive impact on our clients' experience!

We welcome applicants who are passionate about client satisfaction and are looking to grow their career in the West Lafayette, Indiana area. Apply now and be part of our dedicated team!