Job Overview:

This role as a Case Specialist on the Shared Services team is crucial for providing support to associates regarding their health, wellbeing, and business continuity needs. The focus is on guiding associates through leave of absence, accommodation, and quarantine processes while ensuring compliance with relevant laws and regulations.

Job Details:

The Case Specialist position involves managing leaves, disability accommodations, and pandemic-related quarantines in alignment with FMLA, ADA, OSHA, and CDC guidelines. It requires expert communication, problem-solving, and confidentiality skills to support associates, managers, and HR stakeholders effectively.

Responsibilities:

Lead ADA accommodation process and provide recommendations
Analyze return-to-work documentation and facilitate interactive process
Manage pandemic quarantines and determine appropriate actions
Resolve escalated issues related to FMLA, ADA, and benefit applications
Act as a subject matter expert on LOA processes and job accommodations

Requirements:

Minimum 2 years of HR experience
Familiarity with ADA, FMLA, USERRA, and other relevant laws
Strong customer service, negotiation, and problem-solving skills
Excellent communication, documentation, and organizational skills

Benefits:

Opportunity for professional growth and development
Competitive salary and benefits package
Supportive work environment

Other Details:

This position requires a Bachelor's degree and relevant work experience. Strong knowledge of ADA/ADAAA, FMLA, and HRIS systems is preferred. The role demands high emotional intelligence, composure, and attention to detail, with occasional travel as needed.

We encourage qualified individuals to apply for this impactful role in the HR field. Join our team in Alameda, California and make a difference in supporting our associates' wellbeing and business continuity.